VoIP, or Voice over Internet Protocol, has several advantages for a business seeking to lower expenses and improve call quality. Every technology has its own limits, though. Here are some of the benefits and drawbacks of VoIP:

Advantages of VoIP

Remote Work Savings

VoIP allows workers to work from anywhere by connecting them to the company’s phone system. It also includes additional mobile features that traditional phones do not have, such as auto-attendant, call waiting, group calling, and real-time video conferencing.

Reduced Cost

Businesses can save a lot of money by switching to VoIP technologies. By more than 50% in certain cases, adopting VoIP systems can help you save on your phone bills. The cost savings will differ based on the VoIP service you select and your company’s needs.

PBX Cost

A PBX, or private branch exchange, is a costly on-site, physical hardware that connects traditional landlines inside a company. VoIP phone systems assist with the elimination of excess equipment by utilizing a high-speed connection.

Scalability

VoIP may be used to host high-quality, large-scale conference calls. Users can be added or removed as needed. VoIP is a wonderful tool for startup companies wanting to find a phone system that will help them grow.

Disadvantages of VoIP

Latency

Latency can cause issues when making calls over a VoIP phone system. When there’s a poor internet connection with limited bandwidth, latency difficulties occur. A VoIP router requires a specific VoIP router that has been created especially for this purpose in order to operate effectively and give voice traffic precedence above data.

Relies on Internet Access

A dependable internet connection with adequate bandwidth is required. Poor internet connectivity can have a negative influence on the quality of calls and the total VoIP service. Furthermore, your company’s bandwidth needs will be determined by the number of simultaneous calls.

Security Issues

VoIP has its own set of security issues, including phishing, identity and service theft, spam, and viruses and malware. However, by utilizing IP technologies such as encryption and enhanced identification management, you can protect your VoIP conversations.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.