Individuals and businesses have enthusiastically embraced VoIP Solutions. It is simply because the major cost savings in moving from a tolled PSTN network to toll-free internet connections for some people. There are, of course, other advantages in terms of improved operational procedures and customer service standards.

A popular inquiry is whether VoIP Solutions make a beneficial contribution, especially in the educational sector. The answer is a confident YES, and it’s not just for education. Any campus setup with multiple buildings or sites will profit from them.

VoIP on Campus

Schools and Universities, like any other enterprise, are managed with an HR department, Financial team, Procurement officers, and other essential business functions. These teams are supported by education-specific features such as curriculum development and student management. Other services that may be offered include postgraduate support; residence management; meal bookings; among others.

Call Management

Every educational institution’s success depends on its students. At the beginning of every academic year, there is a flurry of activity as old and new students are registered and put into courses. VoIP can provide advantages in various forms:

• With calling/hunting groups, promptness is key to handling incoming calls. Additionally, Pickup allows for staff members at unattended desks to take calls when the intended recipient is absent.
• With SIP technology, VoIP calls can be made through a smart device app, which is useful for times when you’re on the go and need to be contacted. If you’re within campus WiFi range, implementing this system guarantees that staff are always contactable.
• Occasionally, an event must be broadcast in several locations. A typical example is a graduation ceremony taking place on one campus that is streamed to all other campuses. For graduations completed remotely, this is becoming more significant.

Collaboration

• Students are increasingly using social media to access their e-learning courses and materials. For many students, having a smart device and being able to connect to social media is essential for their education.
• Many professors are now using WhatsApp and other similar platforms to communicate with their students. Additionally, students are submitting assignments online and working together on social media for assigned tasks.
• In many nations, there are educational networks that link primary and secondary schools, as well as colleges and universities. Over that network, academic and non-academic personnel can interact with each other easily on a one-on-one and group basis using VoIP and video conferencing.

Safety and Security

Many businesses are concerned about safety and security. Students and personnel can utilize an emergency contact on their smart device if SIP and VoIP are linked to a WiFi network. If they need help, this number is readily accessible to call for assistance.

Utilizing VoIP Solutions in an educational setting is a smart move that will benefit the school in more ways than one. In addition to saving money, it also improves communication among staff and students, as well as creates opportunities for the institution to partner with other schools.

Envoi makes VoIP telephone service a convenient and versatile option for our clients. Contact us today and learn more about what we can offer you and your business.