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Envoi Services VoIP

Is a VoIP Service Right for Your VA Business

Is a VoIP Service Right for Your VA Business

Is a VoIP Service Right for Your VA Business

hosted voice Bethesda

A VoIP phone service can be a great choice for businesses of all sizes. But is a VoIP service right for your business in Virginia? In this blog post, we will discuss the benefits of using a VoIP phone service and how it can help your VA business grow.

What is a VoIP phone?

A VoIP phone is a telephone that uses built-in IP technology and is used along with a VoIP service that allows you to send and receive calls. VoIP phones are similar to traditional landlines except it uses a different underlying technology.

How to select your VoIP phones

There’s a VoIP phone for every job! Choosing the right VoIP phone isn’t as difficult as you might believe. You may get started by answering a few questions:

Who will be using VoIP phones?

An executive might need several line appearances for conference calls but a manager may need a VoIP phone with the ability to pick up, transfer, and take several calls at once. Determining the role can help you narrow down the options, and then you can decide what features you need for your users.

What’s the typical call volume?

The amount of line appearances your VoIP phone should have is determined by the amount of typical daily calls. Typically, three to five lines will be enough for an average office, but more than ten lines might be required for receptionists and operators.

What’s your budget?

Though price should not be the most significant aspect to consider when choosing an VoIP phone, it is critical that you have a budget in place. A budget will also force you to assess which features and functions are crucial to you.

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

How Unified Communications Improves Customer Service

How Unified Communications Improves Customer Service

How Unified Communications Improves Customer Service

unified communications

While there are many call centers and service departments that have switched to VoIP, integrating other unified communications can also improve the experience. Unified communication offers a high level of customer service and tools like instant messaging, email, and phone, employees can communicate and solve issues faster. Here are four ways UC can benefit you:

Answer questions quickly

With unified communications, clients can choose their preferred method of communication, so requests are processed much faster. Collaboration between customer service representatives and experts becomes faster and more efficient too!

Help customers find the correct product

Unified communications helps to break through different barriers of communication by connecting prospects with key in-house experts. These experts can then guide prospects to the right products and suggest other complementary products and services available.

Leverage remote agents

With the ability to work remotely, many companies are offering more flexibility to their employees. Unified communication uses ‘presence information,’ which notifies representatives about the availability status of another worker. This is important so that no one wastes time trying to contact someone who isn’t available.

Improved audio quality

Poor audio quality can leave problems unsolved and questions unanswered. Unified communication wideband sound helps phone calls run smoother, improve customer satisfaction, and increase the chance to sell.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

3 Features You Need On Your Work Laptop

3 Features You Need On Your Work Laptop

3 Features You Need On Your Work Laptop

work laptop features

In today’s working atmosphere, laptops see a lot of daily use. While laptops for a business are more expensive overall, the extra cost means you’re getting a higher-quality product. If you’re considering getting new laptops for your work space, it’s important to consider other features that will contribute to the longevity of your devices.

Durability and Portability

A business-grade laptop is designed for long periods of use compared to other consumer models. They’re also usually made of a more durable material like magnesium or carbon alloy with a polycarbonate shell. A business laptop should be lightweight especially since most professionals today are always on the go.

Hard Drive and Speed

When it comes to the latest software programs, you need an abundant system memory. Your work laptop should have at least 8GB of RAM with SSD storage. This will allow for fast access and transfer of data, especially with several large files open at the same time. The latest Intel Core CPU generation processor is also a necessity for business laptops.

Customization and Connection

Since each business is different, buying laptops in bulk can mean that you’re paying for features that you don’t really need and not getting the ones you do need. Some laptops allow you to pre-configure image loads, asset tagging and personalized BIOS settings. Also consider the HDMI, headphone jacks, SD cards, and USB ports if your business requires specific features. 

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

Follow These Steps to Protect Your Vulnerable Data

Follow These Steps to Protect Your Vulnerable Data

Follow These Steps to Protect Your Vulnerable Data

computer hacker

Malware and ransomware is a problem for both individuals and companies alike. Don’t leave your data exposed! Follow these simple steps instead to protect crucial data and reduce the chances of it falling into the wrong hands.

Use cloud services

The cloud is a reliable way to store all of your data safely. Cloud providers offer data protection through AI technology and implementing automated workflows. This also helps to reduce internal workloads, and let staff to focus on best practices to ensure business continuity.

Use external protection

External hard drives are easy to use and are a great solution when you’re migrating old data off an old device or a device that might have low storage capacity. You can also use cloud storage as external protection thanks to its on-demand archive capabilities.

Use reminders and backups

You don’t have to stress about losing any vital information either. Thankfully there is backup software available as well as built-in backup programs to frequently protect new data, documents and files.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

Why Your Company Should Be Using LinkedIn

Why Your Company Should Be Using LinkedIn

Why Your Company Should Be Using LinkedIn

Social media platforms can offer a lot to businesses that are trying to get their name out to the world. While many of us automatically think on Instagram, Facebook, and Twitter, there is one platform that companies aren’t using enough — LinkedIn. Here’s why your business should start using it.

Brand awareness

With LinkedIn, you always have the option to update your company’s profile, so it will show current information about what your business is doing. LinkedIn is a more professional way for companies to showcase their brand to people. It’s also a great place for a brief introduction of what your company stands for before any client meetings.

Search engine optimization

When you have a LinkedIn profile, you’ll be ranked higher on the Google results page when anyone searches for your company. SEO and a high ranking are crucial for businesses today. Creating a LinkedIn company profile can help.

Networking opportunities

LinkedIn is also the perfect place to network with potential clients and customers, and help you give and receive introductions to people in the industry. With connections of varying degrees, it’s simple to research companies in order to build relationships and help your business grow.

Finding new employees

If you’re trying to grow your business, you’ll ultimately need more employees. LinkedIn is also a great source when looking for new people to onboard in your company. You can see if you have a relationship with a candidate, send a direct message, and see who is looking at your profile page.  LinkedIn also makes it easy to recruit new people by allowing you to post your job to LinkedIn and the Job Search app.

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

Still Working Remote? Here Are Some Tips to Help You Through

Still Working Remote? Here Are Some Tips to Help You Through

Still Working Remote? Here Are Some Tips to Help You Through

For many people today, “remote” work has become “normal” work. While you might find you get more done while working from home, it can still be a serious challenge to separate work life from home life. Here are some tips to follow to make your work days a little more productive and a little less hectic.

Set your boundaries

In order to be productive throughout the day, your roommates and family members must respect your space and working hours. While you might be working from the dining table, you can’t participate in normal home life. Better yet, you should set up a designated area to work, so you can concentrate and not become easily distracted. 

Define your work hours

For many remote workers, the home-work life balance is remarkably unbalanced. While you may be able to set your boundaries with yourself and those around you, it might not be so clear cut. While sitting in a comfortable environment, you might get caught up in work, lose track of time, and work for longer than you would normally. Make sure you stick to the clock to avoid burnout.

Don’t forget to take breaks

It’s still a good idea to take breaks throughout the day, even if you are working in the comfort of your home. However, don’t stay on your computer during your break. Try going for a quick walk around the block for some vitamin D and to stretch your back and legs.

Working from home has its benefits, even if you do miss heading into the office. You don’t have to worry about commuting every day, and you’re able to care for your loved ones more often. With so many online communications platforms and the option to schedule video chats and zoom calls, you should still be able to attain that office feel or come pretty close. 

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services Unified Communications

Customer Experience Trends You Should Be Following

Customer Experience Trends You Should Be Following

Customer Experience Trends You Should Be Following

Customer experience can have an enormous impact on whether your customers are happy with the services you offer and loyal to your brand. You should always keep an eye on trends in the space in order to adapt your strategy to the latest industry insights and craft a better customer experience. Here are some trends you should be mindful of:

Customer-centric companies are more profitable

Companies that are customer-centric are around 60% more profitable than other companies that aren’t. This is because they can use customer service as an acquisition as well as a retention tool. If your company has positive online reviews, you can leverage them to attract even more leads. 

Virtual assistants

Virtual assistant software is great for growing companies, and negates some of the pressure of needing a large customer service team by enabling interactive support for struggling users. These virtual assistants can’t replace a human rep however, but they can answer simple questions to save everyone’s time.

Augmented reality

Augmented reality is a technology that overlays digital elements on top of the customer’s world through their phone or web camera. It helps a customer visualize the product being offered without having to commit to a purchase. Places like furniture stores, and makeup companies use AR to increase customer experience.

More focus on mobile devices

Over the last few years, there’s been a downward trend in desktop traffic while there’s been an upward trend in mobile traffic. As customers continue to operate through their smartphones more, companies need to invest in mobile service to keep up with customer demand. 

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

Categories
Envoi Services

The Telecommunications Trends We’re Seeing in 2021

The Telecommunications Trends We’re Seeing in 2021

The Telecommunications Trends We’re Seeing in 2021

The telecommunication space is not like it was before the pandemic. As businesses head into the second half of 2021, telecom and many other industry leaders are shifting to some critical strategic opportunities. Companies are focusing more and more on their customers’ needs and implementing strategies to enhance business agility. Here’s how:

Expansion of 5G Deployment

5G in telecom enables machine-type communications that support IoT, which is currently being adopted by many industries today. It also offers reliable, low-latency communications for mission-critical applications.

AI-Powered Conversational Platforms

In today’s world, automated customer service is where AI companies are investing their time and resources. AI and its uses will continue to grow in the telecom space with a focus on network optimization, predictive maintenance, and tools like chatbots.

DevOps

DevOps in telecom is shifting more towards virtualization platforms while preserving network stability. By using DevOps, telecommunications processes can work more efficiently and in a more synchronized manner without manual configuration.

Internet of Things

It’s predicted that by 2025, there will be two to three IoT devices for each individual, so the telecom sector must utilize a reliable IoT to sustain the market. It will depend on how devices interact and connect people, migrate data, and use the power of 5G technology.

High-Resolution Content

With consumption of quality and heavy content transfer in greater demand, many telecommunications companies are using high-resolution content for driving better quality information media, like music, videos, and images. The industry will need high-speed transmission and low latency to build high-capacity networks.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

Categories
Envoi Services

5 Post-COVID Display Industry Trends

5 Post-COVID Display Industry Trends

5 Post-COVID Display Industry Trends

COVID-19’s impact last year forced the display industry to adapt. In order to provide for the changing workplace, there was innovation in technology and it seems like it’s still pushing forward into new spaces. Here are 5 trends that display companies should remember while they continue developing new products:

Flexibility

Companies need to ensure that their staff can access information from anywhere at any time, now that more and more people are working from home. Businesses that were able to accomplish this have shown the most success, especially with mobile apps that allow users to share their content  to certain displays.

Collaboration

Businesses will also need to make meeting rooms as easy to use as possible or it could affect a teams’ collaboration. When it comes to conference rooms, they’ll need to provide good-quality cameras and audio like remote workers have gotten accustomed to with their personal set up. 

As-a-Service

Some companies have started transitioning to a subscription-based model in order to acquire different devices and software. In the display industry, businesses that use a cloud system have shown that they’re more intune with their clients’ needs and the changing workplace.

AV vs. IT

The overlap between AV and IT is increasing more now, and soon enough, IT people will need to have a good grasp of AV (and vice versa) in order to be successful in the workplace. The lines between technology are continually being blurred. Companies that provide full-stack solutions show better productivity. 

IoT/AI

Companies should also consider how to make a conference room more comfortable as we shift back to in-person work. You can try leveraging Internet of Things to collect data on comfort factors, and AI and sensor technology on displays to review temperature and humidity levels.

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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EnVoIP Services Telephone Unified Communications VoIP

More About EnVoIP

More About EnVoIP

More About EnVoIP

hosted voice Bethesda

We are extremely proud of our new Voice over IP (VoIP) platform and we are now happy to announce the arrival of EnVoip, our new PBX Platform. This means that all customers will receive:

FREE Unlimited Minutes Calling: 
This includes calls to the US Lower 48 States, Puerto Rico and most of Canada

FREE NoBusy Phone Lines: 
This option allows you to have as many lines as your users along with extra lines to use with your free Conference Bridge and Call Center/Call Queue features.

FREE Operator/User Control Panel: 
You will have access to a Control Panel portal that will allow you to see who is on the phone, lets you transfer calls and make new calls by dragging and dropping extensions, dial outside numbers, listen to messages and many other features.

FREE Conference Bridging: 
Each user can have its own conference bridge with zero minute charge and many advanced features.

FREE Call Center/Call Queues: 
Allows you to setup and manage Call Queues and Agents and the system will automatically place calls on hold in a queue, enabling operators/agents to handle multiple incoming calls.  

FREE International Calling to 50 Countries: 
Aside from receiving very low International calling rates, you can make free calls to over 50 countries, which includes most landlines and some cellular services.  Free countries include United Kingdom, Germany, France, China, Mexico, India, Brazil, Taiwan, South Africa and many others. Please refer to Envoi Networks’ Int’l rate deck for full details and to determine the Country and City codes of included routes.

Additionally, we have a brand new portal that will provide even more flexibility and added features, such as SimulRing and Hot Desking to mention a few.  In regards to our services, we offer an End-to-End managed solution that extends our Service Level Agreement (SLA) all the way to the customer premise.  This solution includes products and services that will guaranty quality of service and an up-time guaranty of up to 99.999%.  We can also work with you to find the lowest priced Internet Connectivity available in your area and can offer added redundancy such as a backup Internet Circuit, Business Continuity and Disaster Recovery solutions.  We will be happy to discuss these options if interested and like to offer you a no obligation and free Internet Connectivity quote. 

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.