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Every time you receive a call at your organization, it is critical to convey a professional image. With your auto-attendant, you also have a wonderful opportunity to let callers know more about what you do and the services you provide.
Make the right impression during this captured time with your customers. Envoi’s Voiceover Solutions provide a professional voice artist to record your greetings and on-hold messages. Add royalty free music to your message for added impact.
While there are many call centers and service departments that have switched to VoIP, integrating other unified communications can also improve the experience. Unified communication offers a high level of customer service and tools like instant messaging, email, and phone, employees can communicate and solve issues faster. Here are four ways UC can benefit you:
With unified communications, clients can choose their preferred method of communication, so requests are processed much faster. Collaboration between customer service representatives and experts becomes faster and more efficient too!
Unified communications helps to break through different barriers of communication by connecting prospects with key in-house experts. These experts can then guide prospects to the right products and suggest other complementary products and services available.
With the ability to work remotely, many companies are offering more flexibility to their employees. Unified communication uses ‘presence information,’ which notifies representatives about the availability status of another worker. This is important so that no one wastes time trying to contact someone who isn’t available.
Poor audio quality can leave problems unsolved and questions unanswered. Unified communication wideband sound helps phone calls run smoother, improve customer satisfaction, and increase the chance to sell.
At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
In today’s working atmosphere, laptops see a lot of daily use. While laptops for a business are more expensive overall, the extra cost means you’re getting a higher-quality product. If you’re considering getting new laptops for your work space, it’s important to consider other features that will contribute to the longevity of your devices.
A business-grade laptop is designed for long periods of use compared to other consumer models. They’re also usually made of a more durable material like magnesium or carbon alloy with a polycarbonate shell. A business laptop should be lightweight especially since most professionals today are always on the go.
When it comes to the latest software programs, you need an abundant system memory. Your work laptop should have at least 8GB of RAM with SSD storage. This will allow for fast access and transfer of data, especially with several large files open at the same time. The latest Intel Core CPU generation processor is also a necessity for business laptops.
Since each business is different, buying laptops in bulk can mean that you’re paying for features that you don’t really need and not getting the ones you do need. Some laptops allow you to pre-configure image loads, asset tagging and personalized BIOS settings. Also consider the HDMI, headphone jacks, SD cards, and USB ports if your business requires specific features.
Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
Malware and ransomware is a problem for both individuals and companies alike. Don’t leave your data exposed! Follow these simple steps instead to protect crucial data and reduce the chances of it falling into the wrong hands.
The cloud is a reliable way to store all of your data safely. Cloud providers offer data protection through AI technology and implementing automated workflows. This also helps to reduce internal workloads, and let staff to focus on best practices to ensure business continuity.
External hard drives are easy to use and are a great solution when you’re migrating old data off an old device or a device that might have low storage capacity. You can also use cloud storage as external protection thanks to its on-demand archive capabilities.
You don’t have to stress about losing any vital information either. Thankfully there is backup software available as well as built-in backup programs to frequently protect new data, documents and files.
At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
Social media platforms can offer a lot to businesses that are trying to get their name out to the world. While many of us automatically think on Instagram, Facebook, and Twitter, there is one platform that companies aren’t using enough — LinkedIn. Here’s why your business should start using it.
With LinkedIn, you always have the option to update your company’s profile, so it will show current information about what your business is doing. LinkedIn is a more professional way for companies to showcase their brand to people. It’s also a great place for a brief introduction of what your company stands for before any client meetings.
When you have a LinkedIn profile, you’ll be ranked higher on the Google results page when anyone searches for your company. SEO and a high ranking are crucial for businesses today. Creating a LinkedIn company profile can help.
LinkedIn is also the perfect place to network with potential clients and customers, and help you give and receive introductions to people in the industry. With connections of varying degrees, it’s simple to research companies in order to build relationships and help your business grow.
If you’re trying to grow your business, you’ll ultimately need more employees. LinkedIn is also a great source when looking for new people to onboard in your company. You can see if you have a relationship with a candidate, send a direct message, and see who is looking at your profile page. LinkedIn also makes it easy to recruit new people by allowing you to post your job to LinkedIn and the Job Search app.
Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
For many people today, “remote” work has become “normal” work. While you might find you get more done while working from home, it can still be a serious challenge to separate work life from home life. Here are some tips to follow to make your work days a little more productive and a little less hectic.
In order to be productive throughout the day, your roommates and family members must respect your space and working hours. While you might be working from the dining table, you can’t participate in normal home life. Better yet, you should set up a designated area to work, so you can concentrate and not become easily distracted.
For many remote workers, the home-work life balance is remarkably unbalanced. While you may be able to set your boundaries with yourself and those around you, it might not be so clear cut. While sitting in a comfortable environment, you might get caught up in work, lose track of time, and work for longer than you would normally. Make sure you stick to the clock to avoid burnout.
It’s still a good idea to take breaks throughout the day, even if you are working in the comfort of your home. However, don’t stay on your computer during your break. Try going for a quick walk around the block for some vitamin D and to stretch your back and legs.
Working from home has its benefits, even if you do miss heading into the office. You don’t have to worry about commuting every day, and you’re able to care for your loved ones more often. With so many online communications platforms and the option to schedule video chats and zoom calls, you should still be able to attain that office feel or come pretty close.
Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
Customer experience can have an enormous impact on whether your customers are happy with the services you offer and loyal to your brand. You should always keep an eye on trends in the space in order to adapt your strategy to the latest industry insights and craft a better customer experience. Here are some trends you should be mindful of:
Companies that are customer-centric are around 60% more profitable than other companies that aren’t. This is because they can use customer service as an acquisition as well as a retention tool. If your company has positive online reviews, you can leverage them to attract even more leads.
Virtual assistant software is great for growing companies, and negates some of the pressure of needing a large customer service team by enabling interactive support for struggling users. These virtual assistants can’t replace a human rep however, but they can answer simple questions to save everyone’s time.
Augmented reality is a technology that overlays digital elements on top of the customer’s world through their phone or web camera. It helps a customer visualize the product being offered without having to commit to a purchase. Places like furniture stores, and makeup companies use AR to increase customer experience.
Over the last few years, there’s been a downward trend in desktop traffic while there’s been an upward trend in mobile traffic. As customers continue to operate through their smartphones more, companies need to invest in mobile service to keep up with customer demand.
Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
The telecommunication space is not like it was before the pandemic. As businesses head into the second half of 2021, telecom and many other industry leaders are shifting to some critical strategic opportunities. Companies are focusing more and more on their customers’ needs and implementing strategies to enhance business agility. Here’s how:
5G in telecom enables machine-type communications that support IoT, which is currently being adopted by many industries today. It also offers reliable, low-latency communications for mission-critical applications.
In today’s world, automated customer service is where AI companies are investing their time and resources. AI and its uses will continue to grow in the telecom space with a focus on network optimization, predictive maintenance, and tools like chatbots.
DevOps in telecom is shifting more towards virtualization platforms while preserving network stability. By using DevOps, telecommunications processes can work more efficiently and in a more synchronized manner without manual configuration.
It’s predicted that by 2025, there will be two to three IoT devices for each individual, so the telecom sector must utilize a reliable IoT to sustain the market. It will depend on how devices interact and connect people, migrate data, and use the power of 5G technology.
With consumption of quality and heavy content transfer in greater demand, many telecommunications companies are using high-resolution content for driving better quality information media, like music, videos, and images. The industry will need high-speed transmission and low latency to build high-capacity networks.
At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
COVID-19’s impact last year forced the display industry to adapt. In order to provide for the changing workplace, there was innovation in technology and it seems like it’s still pushing forward into new spaces. Here are 5 trends that display companies should remember while they continue developing new products:
Companies need to ensure that their staff can access information from anywhere at any time, now that more and more people are working from home. Businesses that were able to accomplish this have shown the most success, especially with mobile apps that allow users to share their content to certain displays.
Businesses will also need to make meeting rooms as easy to use as possible or it could affect a teams’ collaboration. When it comes to conference rooms, they’ll need to provide good-quality cameras and audio like remote workers have gotten accustomed to with their personal set up.
Some companies have started transitioning to a subscription-based model in order to acquire different devices and software. In the display industry, businesses that use a cloud system have shown that they’re more intune with their clients’ needs and the changing workplace.
The overlap between AV and IT is increasing more now, and soon enough, IT people will need to have a good grasp of AV (and vice versa) in order to be successful in the workplace. The lines between technology are continually being blurred. Companies that provide full-stack solutions show better productivity.
Companies should also consider how to make a conference room more comfortable as we shift back to in-person work. You can try leveraging Internet of Things to collect data on comfort factors, and AI and sensor technology on displays to review temperature and humidity levels.
Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
Searching for the right service provider can be time consuming, confusing, and costly. Fortunately, it doesn’t have to be.
While there are many companies that seem to offer similar services, it’s important to do a little research and find the one that is the best for your business. Here are five things you should consider before making your final decision.
Every business runs a little differently from the next. That means each one will require different solutions to their unique circumstances. When you’re searching for a provider, it’s important that you detail exactly what your company needs and see what the provider is offering. Some of the best service providers will work with you and create a tailored approach to suit your needs.
Another aspect you should note is the provider’s customer service. The customer service and support team should be friendly, knowledgeable, and attentive. They should actively try to mitigate any issues, not make things more confusing.
Before making a definitive choice, you should always check the service provider’s history and experience. Has the provider worked with other companies like yours? Do they offer services that align with your businesses’ current and future goals? With a few poignant questions, you’ll be able to determine if the provider is a right fit for your business.
With today’s cloud based systems, security is more important than ever. You need to have peace of mind knowing that the provider will keep your sensitive information and networks safe. Check to see what the provider offers in terms of preventative security as well.
Along with experience, having a reliable provider is very important. Your choice in provider is one of the major factors determining if your business communications will run smoothly or not. Likewise with how quickly emergencies issues can be handled. You should trust your provider so that you can focus on growing your business.
At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.
For MORE about Envoi
Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.
If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.
Get a Free Quote
Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.
phone: 571-620-2500
toll free: 888-978-9464
fax: 571-620-2510
email: info@envoi.com